Saskatoon, SK: 2019 was a year of transformation and resilience at Skyxe Saskatoon Airport. Passenger demand remained stable through a challenging year that yielded a year-end total of 1.49 million passengers, representing our second busiest year ever.
With over 1.9 million airline seats in 2019, our strategy to retain and grow existing air service continued to be our top priority, providing our guests access to over 245 destinations within one-stop of Saskatoon. Expanding our 20+ direct routes in 2019, we saw the return of WestJet’s new once weekly winter service to Orlando, Florida, as well as an increase in seats to Minneapolis on Delta Airlines. We also welcomed Transwest’s Saskatoon to Regina flight into the Skyxe main terminal; accommodating passengers making the commute between cities.
Service quality also remained a strategic priority in 2019 as Skyxe and our partners worked to balance guest experience throughout several major construction projects. Our guest experience is measured by our participation in the Airports Council International Airport Service Quality (ASQ) program. Skyxe finished the year with an impressive overall score of 4.38 out of 5.0.
As an important component of overall guest experience; Skyxe strives to ensure that our guests depart on time for their destination. Through focus and dedication from our staff and airport partners, and despite challenging weather conditions early in the year, Skyxe ranked #1 in Canada in 2019 for on-time flight performance as rated by OAG Flightview. In an effort to meet growing demands, Skyxe Saskatoon Airport also underwent several major construction projects in 2019 to better serve our airlines and our guests. “Focusing on our vision to be Canada’s most valued airport experience, Skyxe continues to enhance its facilities and operations with projects aligned with our 2040 Airport Master Plan,” says Stephen Maybury, President and CEO of Skyxe Saskatoon Airport. “In 2019 we completed two major projects, the Back of House Project, which saw the complete life-cycle replacement of our baggage system, and our Front of House Project, which saw the redesign and redevelopment of the check-in hall. Both projects focused heavily on technology and the optimal utilization of existing space to ensure faster processing and increased efficiency for both passengers and bags.”
For more information contact:
President & CEO Skyxe Saskatoon Airport
About Skyxe Saskatoon Airport
Skyxe Saskatoon Airport is operated by Saskatoon Airport Authority. Skyxe Saskatoon Airport is a partner in developing Saskatoon and Saskatchewan by delivering the most valued airport experience in Canada. The Saskatoon Airport saw 1.49 million passengers in 2019, the second busiest year in their history.