Important notices
Mandatory Face Masks/Coverings for Travelling Passengers
Transport Canada requires all air passengers to have a non-medical mask or face covering to cover their mouth and nose during travel. These measures come into effect at noon EDT on April 20, 2020.
When travelling by air, travellers will be asked to cover their mouth and nose:
- at Canadian airport screening checkpoints, where the screeners cannot always keep two metres of separation between themselves and the traveller;
- when they cannot physically distance from others, or as directed by the airline employees; and
- when directed to do so by a public health order or public health official.
Aviation passengers on all flights departing or arriving at Canadian airports will also be required to demonstrate they have the necessary non-medical mask or face covering during the boarding process otherwise they will not be allowed to continue on their journey. Passengers should follow the current Public Health Agency of Canada’s guidance on face coverings. For information and frequently asked questions about face mask coverings, click the PDF file here.
Learn more here: https://www.canada.ca/en/transport-canada/news/2020/04/new-measures-introduced-for-non-medical-masks-or-face-coverings-in-the-canadian-transportation-system.html
Self-isolation
The Government of Saskatchewan has made it into law & ordered mandatory 14-day self isolation for anyone who has travelled internationally or has come into contact with someone with COVID-19. Penalties could include a $2,000 fine for failing to self-isolate. Learn more here: https://www.saskatchewan.ca/government/health-care-administration-and-provider-resources/treatment-procedures-and-guidelines/emerging-public-health-issues/2019-novel-coronavirus
Affected Flights
For the most recent updates on affected flights in Saskatchewan, visit the Government of Saskatchewan website. Learn more here: https://www.saskatchewan.ca/government/health-care-administration-and-provider-resources/treatment-procedures-and-guidelines/emerging-public-health-issues/2019-novel-coronavirus/travel-information/affected-flights
practicing Social Distancing during arrivals and departures at skyxe
Short-term Parking
To help make passenger pickups safe and efficient, we've made our short-term ExpressXE parking free for up to 1-hour. If you can, stay in your vehicle and practice social distancing when picking up family and friends. Or consider bringing 2 vehicles to the airport, leave one full of groceries for those that need to self-isolate in the ExpressXE short-term parking lot to limit potential exposure. If you require further arrangements please contact our Curbside Operations Group at parking@skyxe.ca
Terminal Precautions
Through the Air Terminal Building, purple tape has been placed on the floor to indicate 6 ft recommended distancing for waiting lines. Every second check-in kiosk has been turned off to create more space between guests checking in. Airport seating throughout the terminal provides ample space to practice social distancing. Plastic plexi-glass safety barriers have been placed at the Information Desk, the ValetXE parking desk, each check-in counter, each gate counter, and the car rental counters throughout the terminal to offer further protection.
Additional Airport Ground Transportation Precautions
jetSet Shuttle
The health & safety of our guests and employees is our priority. To help prevent the spread of COVID-19, the jetSet shuttle is temporarily unavailable. The jetSet parking lot is closed to incoming vehicles until further notice. Please use our walking trail or service road if necessary to access this parking lot.
Taxi
Skyxe’s licensed taxi provider, Riide, has an active protocol where each driver sprays two applications of Vangard spray sanitizer to all surfaces between each trip, and many of the cars have plexi-glass barriers between the driver and guest. Direct contact is limited as much as possible.
Uber
Uber has a dedicated global team of Uber operations, security and safety executives, guided by the advice of a consulting public health expert, working to respond as needed in each market where they operate around the world, including in Saskatoon. Uber remains in close contact with local public health organizations and will continue to follow their recommendations.
As of May 18, 2020, Uber will be messaging drivers and riders on the need to wear a facial covering or mask anytime they are inside a vehicle. They will maintain this policy through the end of June, and then reassess based on local conditions. Further, in order to promote compliance with the facial covering policy, they are rolling out in-app technology to detect driver facial coverings, as well as deploying driver and rider pre-trip checklists.
Uber is also continuing our efforts to send masks directly to earners of the platform as supplies become available. Furthermore, Uber has shifted the maximum number of UberX riders from 4 to 3, to avoid any riders sitting in the front seat.
Finally, Uber has also been working with the US Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), and has compiled safety tips and recommendations specifically geared towards ridesharing and delivery. Uber has also included the information in COVID-19 safety educational videos that drivers and riders will be able to access online and via the app.
You can find more information and specifics on what they are doing here: https://www.uber.com/en-CA/newsroom/your-second-first-trip/
Car Rentals
Airport car rental agencies are open and able to help answer your questions.
- Enterprise: 306-664-7925
- National: 306-665-5665
- Alamo: 306-500-0120
- Budget: 306-244-7925
- Avis: 306-652-3434
- Hertz/Thrifty/ Dollar: 306-244-8062
Coronavirus (COVID-19)
Health, safety and security is always our highest priority at Skyxe Saskatoon Airport.
The Saskatoon Airport Authority continues to closely monitor the situation involving COVID-19. We remain in regular contact with our airlines, agencies and partners to ensure preparedness and are actively taking steps as directed by the Public Health Agency of Canada (PHAC) and the Saskatchewan Health Authority to ensure the safety of our guests and the general public.
Our partners at the Canada Boarder Services Agency (CBSA) have had enhanced screening measures in place at Skyxe, and all other major Canadian airports, since earlier this year, which includes additional screening questions in an effort to identify potential travellers that may have been exposed. If a passenger is identified, they are being asked to report themselves to the Saskatchewan Health Authority and self-isolate.
While the Public Health Agency of Canada continues to assess the public health risk associated with COVID-19 to Canadians as low, the World Health Organization has now characterized it as a global pandemic. Given new information involving the first presumptive-confirmed case of COVID-19 in Saskatchewan, we have decided to further enhance our supplementary cleaning measures that are already in place, including the utilization of higher-grade cleaning products and supplementary cleaning and sanitizing of our highest touch-points such as handrails, kiosks, and armrests. Our heightened cleaning plan for the terminal quadruples our standard cleaning protocols and continues to utilize high-grade cleaning products; ensuring the airport remains a safe place to visit.
We will continue to share information and keep the public informed via our website and social media channels. If passengers have any questions directly related to their flight or travel plans, we advise them to check the Government of Canada website for the most up-to-date Travel Advisories and to contact their airline directly.
Essential vs. non-essential services
Effective on March 20, 2020 at 11:59pm, all non-essential travel is restricted between the Canada and United States border. Click here for more information: https://pm.gc.ca/en/news/news-releases/2020/03/20/prime-minister-announces-temporary-border-agreement-united-states​
Preventative tips for your travel
Proper hygiene can help reduce the risk of infection or spreading infection to others:
- wash your hands often with soap and water for at least 20 seconds, especially after using the washroom and when preparing food
- Use alcohol-based hand sanitizer (in containers 100ml.100g or less) if soap and water are not available
- when coughing or sneezing
- Cough into a tissue or the bend of your arm, not your hand
- Dispose of any tissues you have used as soon as possible in and wash your hands afterwards
- avoid touching your eyes, nose, or mouth with unwashed hands
Learn more here: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html
Learn more about new travel measures our airline partners are doing to enhance travel safety.
Canadian Travel Advisories
For inquiries directly related to their flight or travel plans, we advise guests to check the Government of Canada website for the most up-to-date Travel Advisories and to contact their airline directly.
https://travel.gc.ca/travelling/advisories
Flight Status Changes
For specific information on how you can contact your airline or change flights, please contact your airline directly:
On-going Updates
Skyxe continues to take direction from Public Health Agency of Canada and the Saskatchewan Health Authority. For further information on COVID-19, please refer to the links below.